Certificate III in Individual Support
Course Code: CHC33015 | CRICOS Code: 092131E


Community Services

Delivery Mode

Face to Face and Practical training


52 Weeks

Course Description


This course reflects the role of individuals in the community and/or residential care setting who follow an individualised plan to provide person-centered support to those who may require assistance due to their age, a disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical, and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centered support. Workplace-based placement is a mandatory component of this qualification.

This course is superseded by CHC33021 – Certificate III in Individual Support

Licensing/Regulatory Information

No licensing, legislative, or certification requirements apply to this qualification.


Face to Face and Practical training


Melbourne Campus
Level 5 & 9, 341-345 Queen Street, Melbourne VIC 3000

Sydney Campus
Level 1, 54 Parramatta Road, Forest Lodge NSW 2037

Adelaide Campus
Level 3, 45 Grenfell Street, Adelaide SA 5000

Course Fee/Duration

Course Duration: 52 weeks
Course Fee: 

  • Tuition fee: $9000
  • Material fee: $250
  • Placement fee: $250
  • Enrolment fee: $250
  • Total fee: $9750

Note: Prices are subject to change at the discretion of SIGNET INSTITUTE OF AUSTRALIA

Intake Dates

January, April, July, October

January, April, July, October

Entry Requirements


18 years or older upon commencement of the course.

Required to have successfully completed Year 12 or equivalent.

Required to have successfully completed an LLN test and demonstrate competence for all indicators to enroll for this qualification.

Required to have successfully met one of the English requirements:

    – IELTS: 5.5 (no band below 5.0)

    – TOEFL iBT: 69-79 (no band below 14)

    – TOEFL Paper: 523 (with a min. TWE 3.5)

    – PTE Academic: Overall 46 (no band below 40)

Note: Some assessment tasks are completed using a computer and the internet, and it is essential for the student to possess basic computer skills.

Units Of Competency
UNIT OF COMPETENCY 13 units of competency are required for this qualification, including 7 Core Units and 6 Electives
Core Units – 7
CHCCCS015 Provide Individualised Support
CHCCCS023 Support independence and well being
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with Divers People
CHCLEG001 Work Legally and ethically
HLTAAP001 Recognise Healthy Body System
HLTWHS002 Follow Safe Work Practices For Direct Client Care
Electives – 6
CHCAGE001 Facilitate the empowerment of older people
CHCAGE002 Implement falls prevention strategies
CHCAGE005 Provide support to people living with dementia
CHCCCS011 Meet Personal Support Needs
CHCPAL001 Deliver care services using a palliative approach
HLTINF001 Comply with infection prevention and control policies and procedures


A range of following assessment methods will be used to assess the students:

  • Written and oral questions
  • Presentations
  • Projects/Reports
  • Case Study/Scenarios
  • Third party reports
  • Observation in a simulated work environment
  • Observation after in actual work environment via third party reports and observation checklists

These will give you maximum opportunity to develop your knowledge in individual support and specialise in ageing or aged care.

Practical Work Placement


Everything you learn at Signet has direct links to the real world. You’ll have the chance to put theory into practice in 120 hours of practical work placement that we arrange for you in a high/low care facility.

You’ll learn from Trainers and Assessors who have valuable industry contacts and the latest industry-standard skills and knowledge. Learning with us means you’ll get the hands-on learning to be job-ready and confidence prior to the commencement of your practical work placement.

Practical Placement, or “on-the-job” training, is an important part of the CHC33015 Certificate III in Individual Support. It gives you the opportunity to apply, in a real-life setting, the theoretical knowledge gained in the classroom and the practical knowledge gained in the aged care simulated lab.

It also allows you to develop these skills and practical knowledge under the supervision of experienced practitioners.

Credit Transfer


If you have previously completed a unit with the same unit code as in your new course, you will be eligible for a credit transfer and you will not have to repeat that unit. There is no cost associated with this process, but you will need to complete a credit transfer application.

To be granted National Recognition, you need to show us the original Certificate or Statement of Attainment (or a certified copy – which means it has been certified by a Justice of the Peace as being a true copy of the original document).

Applications for National Recognition must be made prior to the commencement of the course.

Qualification Pathways


Pathways from this qualification include:

  • Certificate IV in Ageing Support
  • Certificate IV in Disability
Career Pathways

Employment opportunities resulting from the completion of this course may include the following job roles:

  • Aged Care Worker
  • Disability Support Worker
  • Home Care Assistant

* Completion of a Signet qualification does not guarantee an employment outcome

Related Qualifications

Certificate IV in Ageing Support
Certificate IV in Disability Support