Certificate III in Individual Support
Course Code: CHC33015 | CRICOS Code: 092131E


Community Services

Delivery Mode

Blended and In house Simulations


52 Weeks

Course Description


This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

Licensing/Regulatory Information

No licensing, legislative or certification requirements apply to this qualification.


Face to Face / Online learning / In house Simulations


Melbourne Campus
Level 5 & 9, 341-345 Queen Street, Melbourne VIC 3000

Sydney Campus
Level 1, 54 Parramatta Road, Forest Lodge NSW 2037

Adelaide Campus
Level 3, 45 Grenfell Street, Adelaide SA 5000

Course Fee/Duration


Course Duration: 52 weeks
Course Fee: AUD $10,000 (includes Workshop training , Materials & Administration Fee)

Note: Fees are subject to changes


This course is delivered through what is known as a ‘blended delivery technique’. It is an effective combination of face-to-face training, practical observations, workshops and self-paced learning at home or in the Signet Computer lab.

All the theory subjects are completed in class and at home at your own pace – within a set of reasonable time frames to complete each unit.

Trainers and Assessors are readily accessible during standard business hours for any questions or assistance you may require.

The course comprises of 52 weeks, including 12 weeks’ holidays. This is structured as four (4) study periods each comprising of 10 weeks’ study, interspersed with three breaks of two weeks’ duration and a final Christmas/New Year break of six weeks. Incorporated into the break periods are catch-up classes and opportunities for submitting outstanding work.

Students have twenty (20) study hours per week. This course comprises of:

  • 800 hours course total
  • 548 hours of face-to-face tuition including practical observation
  • 132 hours of self-study activities
  • 120 hours of practical work placement

Students will spend 132 hours of self-paced study, completing learner guide activities, quizzes, research, assessment tasks and research of subject learning material.

The practical observation and workshops are face-to-face with qualified trainers; these are delivered in the Signet Aged care simulated lab.

You’ll find the hands-on practical observation experience interesting and beneficial, so that you can perform tasks efficiently and effectively in an actual workplace which will build your confidence and competence.

Intake Dates

January, April, July, October

January, April, July, October

Entry Requirements


  • Students must be over 18 years of age to conduct practical placement
  • Have basic computer skills
  • Obtain a Unique Student Identifier (USI)
  • For domestic students this is an open entry programme of study with participants needing to read, write and communicate in English, to a level to perform the job. Students will be required to complete an LLN evaluation to determine suitability
  • For international students, Signet also accepts proof of a level of English proficiency of IELTS level 5.5 or equivalent. If international students cannot provide documented proof of their English language proficiency, they will be required to sit for a Language, Literacy and Numeracy test (LLN) before a place can be offered
  • Documentation according to DHA requirements

Required prior to commencing practical work placement:

  • National Police check
  • Working with Children Check (Volunteer)
  • A Commonwealth of Australia Statutory Declaration (Aged Care) is in addition to a current national police certificate, as this records only those convictions recorded in Australian jurisdictions

Students who have been citizens or permanent residents of a country other than Australia since turning 16 years of age, must make a statutory declaration before starting work in any aged care service, stating that in Australia, or any other country, they have never:

  • Been convicted of murder or sexual assault; or
  • Been convicted of, and sentenced to imprisonment for, any other form of assault

Note: Some assessment tasks are completed using a computer and internet, and it is essential for the student to possess basic computer skills.

Units Of Competency


CHC33015 Certificate III in Individual Support Course Units:

Signet made changes to the elective units of competency for this qualification after industry consultation, effective of July 2018 classes onwards.

The CHC33015 Certificate III in Individual Support (Ageing) is made up of 13 total units. This covers 7 core units and 6 elective units, including the required electives to specialise in elderly or senior care.

The core units below are similar across all specialisations of this course, including Aged Care, Disability, and Home Care.

Core Units – 7
HLTWHS002Follow Safe Work Practices For Direct Client Care
CHCDIV001Work with diverse people
HLTAAP001Recognise Healthy Body System
CHCCCS015Provide Individualised Support
CHCCOM005Communicate and work in health or community services
CHCLEG001Work Legally and ethically
CHCCCS023Support independence and well being
Elective Units – 6
The following electives are required to gain a specialisation in aged care
CHCAGE005Provide support to people living with dementia (Ageing)
CHCCCS011Meet Personal Support Needs (Ageing)
CHCPAL001Deliver care services using a palliative approach
CHCADV001Facilitate the interests and rights of clients
CHCAGE001Facilitate the empowerment of older people (Ageing)
HLTINF001Comply with Infection prevention and control policies and procedures


A range of following assessment methods will be used to assess the students:

  • Written and oral questions
  • Presentations
  • Projects/Reports
  • Case Study/Scenarios
  • Third party reports
  • Observation in a simulated work environment
  • Observation after in actual work environment via third party reports and observation checklists

These will give you maximum opportunity to develop your knowledge in individual support and specialise in ageing or aged care.

Practical Work Placement


Everything you learn at Signet has direct links to the real world. You’ll have the chance to put theory into practice in 120 hours of practical work placement that we arrange for you in a high/low care facility.

You’ll learn from Trainers and Assessors who have valuable industry contacts and the latest industry-standard skills and knowledge. Learning with us means you’ll get the hands-on learning to be job-ready and confidence prior to the commencement of your practical work placement.

Practical Placement, or “on-the-job” training, is an important part of the CHC33015 Certificate III in Individual Support. It gives you the opportunity to apply, in a real-life setting, the theoretical knowledge gained in the classroom and the practical knowledge gained in the aged care simulated lab.

It also allows you to develop these skills and practical knowledge under the supervision of experienced practitioners.

Credit Transfer


If you have previously completed a unit with the same unit code as in your new course, you will be eligible for a credit transfer and you will not have to repeat that unit. There is no cost associated with this process, but you will need to complete a credit transfer application.

To be granted National Recognition, you need to show us the original Certificate or Statement of Attainment (or a certified copy – which means it has been certified by a Justice of the Peace as being a true copy of the original document).

Applications for National Recognition must be made prior to the commencement of the course.

Qualification Pathways


Pathways from this qualification include:

Many learners who complete the Certificate III qualification, Aged Care or Disability related specialist disciplines can also use this as a pathway or introduction into Diploma or Registered Nursing programmes.

You can pursue a wide variety of roles after completing the CHC33015 Certificate III in Individual Support course in aged care, including:

  • Aged Care Worker
  • Assistant in Nursing
  • Community Care Worker
  • Personal Care Giver and Support Worker
  • Residential Support Worker
  • Respite Care Worker


  • While Signet may not offer all the qualifications indicated within the pathway and qualification streams, we identify relevant progression that may be attained.
  • Individual students who are seeking to continue their study at university should contact the prospective university upon completion of the course for any credit transfer arrangements.
Career Pathways


Employment opportunities resulting from the completion of this course may include following job roles:

  • In Home Respite Worker
  • Nurse’s Aide
  • Community Access Coordinator
  • Planned activity assistant
  • Accommodation Support Worker
  • Care Service Employee
  • Community care worker
  • Food Services Deliverer
  • Disability Service Officer
  • Care assistant
  • Client Assistant, Care Worker
  • Community House Worker
  • Home care assistant
  • Residential Care Worker
  • Residential Support Worker
  • Senior Personal Care Assistant
  • Transport Support Worker
  • Field Officer (Community Services)
  • Family Support Worker
  • School Support Officer (Disability)
  • Residential aide.

* Completion of an Signet qualification does not guarantee an employment outcome

Related Qualifications

Certificate IV in Ageing Support
Certificate IV in Disability Support

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