Diploma of Community Services
Course Code: CHC52015 | CHC52015 Code: 0101255


Community Services

Delivery Mode

Face to Face and Workshop practical training


104 Weeks

Course Description

COURSE CODE : CHC52015 | CRICOS CODE : 0101255

This course reflects the role of community services, case management and social housing workers involved in the managing, coordinating and/or delivering of person-centred services to individuals, groups and communities. At this level, individuals will learn specialised skills in community services and work autonomously under broad directions from senior management. Learners will learn to provide direct support to individuals or groups of individuals and take responsibility for the supervision of other workers and volunteers and case management; program coordination or the development of new business opportunities. Workplace-based placement is a mandatory component of this qualification.

This course is superseded by CHC52021 – Diploma of Community Services

Licensing/Regulatory Information

No licensing, legislative or certification requirements apply to this qualification.


Face to Face and Workshop practical training


Melbourne Campus
Level 5 & 9, 341-345 Queen Street, Melbourne VIC 3000

Sydney Campus
Level 1, 54 Parramatta Road, Forest Lodge NSW 2037

Adelaide Campus
Level 3, 45 Grenfell Street, Adelaide SA 5000

Course Fee/Duration

Course Duration: 104 weeks
Course Fee: 

  • Tuition fee: $18000
  • Material fee: $500
  • Placement fee: $1500
  • Enrolment fee: $250
  • Total fee: $20250

Note: Prices are subject to change at the discretion of SIGNET INSTITUTE OF AUSTRALIA

Intake Dates

January, April, July, October

January, April, July, October

Entry Requirements


18 years or older upon commencement of the course.

Required to have successfully completed Year 12 or equivalent.

Required to have successfully completed an LLN test and demonstrate competence for all indicators to enroll for this qualification.

Required to have successfully met one of the English requirements:

    – IELTS: 5.5 (no band below 5.0)

    – TOEFL iBT: 69-79 (no band below 14)

    – TOEFL Paper: 523 (with a min. TWE 3.5)

    – PTE Academic: Overall 46 (no band below 40)

Note: Some assessment tasks are completed using a computer and the internet, and it is essential for the student to possess basic computer skills.

Units Of Competency
UNIT OF COMPETENCY 16 units of competency are required for this qualification, including 8 Core Units and 8 Electives
Core Units – 8
CHCDIV003 Manage and promote diversity
CHCCCS007 Develop and implement service programs
CHCCOM003 Develop workplace communication strategies
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
CHCLEG003 Manage legal and ethical compliance
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
HLTWHS004 Manage work health and safety
Electives – 8
CHCCCS004 Assess co-existing needs
CHCCDE010 Develop and lead community engagement strategies to enhance participation
CHCCSL001 Establish and confirm the counselling relationship
CHCCSM004 Coordinate complex case requirements
CHCCSM005 Develop, facilitate and review all aspects of case management
CHCCSM006 Provide case management supervision
CHCDEV001 Confirm client developmental status
CHCPRT001 Identify and Respond to Children and Young People at risk


A range of following assessment methods will be used to assess the students:

  • Written and oral questions
  • Presentations
  • Projects/Reports
  • Case Study/Scenarios
  • Third party reports
  • Observation in a simulated work environment
  • Observation after in actual work environment via third party reports and observation checklists

These will give you maximum opportunity to develop your knowledge in individual support and specialise in ageing or aged care

Practical Work Placement


What you learn at Signet has direct links to the real world. You’ll have the chance to put theory into practice in at least 400 hours of practical work placement that we arrange for you.

You’ll learn from Trainers and Assessors who have valuable industry contacts and the latest industry-standard skills and knowledge. Learning with us means you’ll get the hands-on learning to be job-ready and confidence prior to the commencement of your practical work placement.

Practical Placement, or “on-the-job” training, is an important part of the CHC52015 – Diploma of Community Services. It gives you the opportunity to apply, in a real-life setting, the theoretical knowledge gained in the classroom and the practical knowledge gained in the simulated lab.

It also allows you to develop these skills and practical knowledge under the supervision of experienced practitioners.

Students are required to obtain a current police check before the commencement of placement. Some placement providers may require students to hold a current Working with Children Check or immunisation before commencement of placement.

Credit Transfer


If you have previously completed a unit with the same unit code or unit title as in your new course, you may be eligible for a credit transfer and you may not have to repeat that unit.

You will need to complete a credit transfer application form, and provide a certified copy of the transcript of statement of attainment.

There is a fee for this process. Applications for credit transfer must be made prior to the commencement of the course.

Qualification Pathways


After successfully completing CHC52015 – Diploma of Community Services, students may apply for:

  • Bachelor of Community Services
  • Bachelor of Social Work
  • Bachelor of Psychology with Honours
Career Pathways

Employment opportunities resulting from the completion of this course may include the following job roles:

  • Community Care Manager
  • Community Services Coordinator
  • Pastoral Care Worker
  • Assistant Community Services Worker

* Completion of a Signet qualification does not guarantee an employment outcome

Related Qualifications

Certificate III in Individual Support
Diploma of Mental Health
Certificate IV in Ageing Support